Refund policy

Return & Refund Policy

Thank you for shopping at Ari. Because our items are produced in limited runs, we maintain a strict No Refund/No Return policy.

1. All Sales Are Final

Once an order is placed and the transaction is finalized, it cannot be canceled, returned, or refunded. Please review your sizing and selection carefully before completing your purchase.

2. Damaged or Defective Items

The only exception to our "All Sales Final" policy is for items that arrive damaged or defective.

  • Report Window: You must report any defects within 2 days of confirmed delivery of the product.
  • Process: Please email ari@ari-studios.co with your order number and clear photos of the damage.
  • Resolution: If the item is confirmed defective, we will provide a replacement at no cost to you. You will need to ship the defective product back to Ari Studios. If a replacement is unavailable, a full refund will be issued to your original payment method.

3. Preorders

For preorder items, please note that the "All Sales Final" policy applies from the moment of purchase. Estimated shipping dates are subject to change due to manufacturing timelines, and delays do not qualify for a refund.